Communication

Dear Diary, 

Let me start off with a quote from Tony Robbins........

To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.

Leaders who stand out from the crowd are those with     exemplary communication skills. 

 

The three roles which a leader plays as a communicator are as follows:

As a communication infrastructure builder, the leader must consider a number of issues:

• the organisational culture;
  
• the current communication climate;
  
• identification of various changes that impact stakeholders;
  
• integration of communication with other human resources practices.

In developing a strategy for any communication program, the leader should:

• analyse each stakeholder and the impact of the change for them;
  
• determine measurable communication objectives;
  
• develop a clear, consistent message that is meaningful to the stakeholder;
  
• select and use appropriate communication channels;
  
• measure the effectiveness of the communication effort and adjust the strategy as necessary.

It is only at this point, in the leader's tactical role as communicator, that message delivery becomes important. The leader may utilise a range of fundamental communication skills, such as:

• presentation skills
  
• asking effective questions
  
• listening skills
  
• facilitation and problem solving
  
• conducting high impact conversations
  
• coaching and mentoring skills (one-on-one communication)

from:  http://www.ceoforum.com.au/article-detail.cfm?cid=6128&t=/JoAnne-Facey-Mercer-Human-Resource-Consulting/Effective-communication-skills-that-make-leaders-stand-out-from-the-crowd



To be able to manage the challenges of effective communication, the components of each role must be taken into consideration. A good leader must have a good understanding of the degree of attention that is needed for the communication program to work.

 A good leader will be aware of the information needs of the members. The leader will involve the members in the decision making process by listening to input and feedback. Lastly, leading by example sets a powerful model of commitment especially during times of change.